Delivery & Returns

Delivery & Returns Information

All of our deliveries are sent from CLF, a food distribution company. In the UK mainland all deliveries will be sent by courier with DPD. In the Scottish Highlands and Islands, Channel Islands, Northern Ireland, Republic of Ireland and Europe deliveries will be sent by Royal Mail if up to 2kg and by DPD if over 2kg.

DELIVERY PRICES:

UK Mainland:
up to 28KG, £4
over 28kg £8

Scottish Highlands & Isle of Man:
Up to 2kg, Royal Mail 48, £4
2kg-28kg, DPD 48, £18
>28kg, DPD 48, £30

Northern Ireland:
Up to 2kg, Royal Mail 48, £4
2kg-28kg, DPD, £10
>28kg, DPD, £20

Channel Islands:
Up to 2kg, Royal Mail 48, £4
2kg-28kg, DPD 48, £18
>28kg, DPD, £35

Republic of Ireland:
Up to 1.9kg, Royal Mail, £15
1.9-1.98kg, Royal Mail Signed, £20
2kg-28kg, DPD, £15
>28kg, DPD, £20

Europe:
Up to 1.9kg, Royal Mail, £15
1.9-1.98kg, Royal Mail Small Signed, £20
2kg-28kg, DPD, £20
>28kg, DPD, £30

We don’t deliver to the following European countries:
Bosnia
Greece
Iceland
Norway
Serbia
Switzerland

We don’t deliver to the rest of the world, see our international distributors to find out if they deliver to a store near you.

DELIVERY TIMES:

UK: 2-4 working days

Europe: 4 working days

REFUND POLICY:

We hope that you are pleased with your purchase, but if you are at all dissatisfied please do get in touch by emailing hello@rudehealth.com.

Once your order has been confirmed, it will be shipped automatically and cannot be changed or cancelled. If you have any queries or issues, please do get in touch by contacting us on the email address above.

After you have received your goods, you can return any item to us for a refund, as long as it is unused and returned in the original packaging within 7 days of receipt of your goods and you have notified us of the reason for the return, by contacting us on the email address above. Once opened due to hygiene we are unable to make a refund on any goods unless the product is faulty.

You can either return items by recorded Royal Mail delivery or by a secure courier service. You will be responsible for these charges.

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