Order fulfilment & Managing Key Customer Accounts:

·       Manage a number of customer accounts from an operational perspective. Using communication skills and initiative to build strong relationships across the board.

·       Work collaboratively with the Rude Health Operations, Planning and  Sales teams to stay on top of everything from
new products to stock issues.

·       Be on hand to solve problems and answer customer queries in a personable, professional matter.

·       Lead the processing of orders, managing time effectively and utilising exceptional attention to detail, to ensure all orders are submitted on time with the correct stock requirements.

·       Exhibit multitasking skills in order to oversee both manual and EDI order fulfilment, ensuring delivery OTIF and troubleshooting where necessary.

·       Generate and submit invoices and be the first contact for credit control – taking responsibility for chasing debts.

·      Analyse KPIs, initiating and implementing improvements in efficiency.

Warehouse Management:

·       Liaise with our 3rd party warehouse, overseeing logistics and solving problems that may arise.

·       Review Stockholding and liaise with Planning team on any potential under or overstocks.

·       Carry out monthly Stock Reconcilliations.

Overseeing logistical issues

·       Utilise analytical skills and excel knowledge to analyse current sales and logistics, with the end result of improving business efficiency.

·       Improve existing systems and implement new processes within Operations.

·       Monitor and improve Logistical Efficiencies.

·       Review Monthly KPIs, recommend and implement improvements.

Office Management:

·       Take ownership of the day-to-day running of the London office, helping to ensure it is a well-organised workplace.

·       Main point of contact for office maintenance and the rdering/monitoring of office supplies.

·       Coordinate regular office cleans to ensure the office remains orderly and clean.

·       Liaison with reception and London team regarding office and facility matters.

•       Good organisation skills.

•       Ability to communicate effectively as part of a team and with various external stakeholders.

•       The energy and self-motivation to work within a rapidly growing business that is constantly evolving with changing priorities.

•       Able to work under pressure, meet deadlines and effectively multi-task/prioritise.

•       Pro-active, identifying issues as or before they arise.

•       Driven individual with the ambition to grow their role and take ownership of new tasks and projects.

•       Ideally experience in an FMCG businesses.

•       Microsoft Excel experience preferable.

You’ve heard about the right or wrong way to be healthy. At Rude Health we talk about the bright way. About trusting your instincts and following your taste buds. About championing real flavour over restrictions. About taking the bland and turning it bright.

We make dairy-free alternatives for glass half-fullers and cereals for those who fill their bowls to the brim. We’re not in the business of making pale imitations of milk or bog-standard mueslis. All of our foods and dairy-free drinks have bright and bold flavours made entirely from natural ingredients, delicious enough to munch from the box or glug from the glass. Because life tastes better when you live your bright way.

Pension
Free breakfast
As much Rude Health food & drink as you can shake a stick at
Company-wide bonus scheme
Flexible working hours
Health insurance
Work anywhere for a week once a year